COHORT 2020 FACULTY PARTNERS
Jeffrey J. Bussgang
Senior Lecturer of Business Administration
General Partner, Flybridge Capital Partners
Jeffrey J. Bussgang is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School as well as Co-Founder and General Partner at Flybridge Capital Partners, an early-stage venture capital firm. He studies lean startups as well as strategy and management challenges for founders. He teaches Launching Technology Ventures in the MBA Elective Curriculum (a class focusing on product-market fit startups) and oversees the Rock Venture Partners program (a year-long seminar for aspiring venture capitalists). Jeff has co-authored over thirty HBS cases, book chapters and teaching notes regarding startup management and entrepreneurship. Jeff also runs The Graduate Syndicate, a micro-seed fund that Flybridge created to invest in startups co-founded by recent Harvard graduates.
Prior to co-founding Flybridge, Jeff co-founded and served as President, Chief Operating Officer, and Board Director at Upromise, a loyalty marketing and financial services firm that was acquired by Sallie Mae. He also served as an executive Open Market, an Internet commerce software leader that went public in 1996. Prior to Open Market, Jeff was with the strategy consulting firm, The Boston Consulting Group.
Jeff has authored two books: Entering StartUpLand: An Essential Guide to Finding the Right Job (2017) and Mastering the VC Game (2010), to provide entrepreneurs an insider’s guide to financing and company-building. This book has been hailed by the Wall Street Journal, BusinessWeek, TechCrunch and The Financial Times as an essential guide for entrepreneurs.
Jeff is an active community member, serving as co-chairman of the leadership council at educational non-profit, Facing History and Ourselves, co-founder of a private-public partnership designed to tackle the underrepresentation of highly-skilled minority employees in Boston’s innovation ecosystem, Hack. Diversity, co-founder and co-chair of an immigration reform non-profit, the Global EIR Coalition, and co-founder and former chair of the progressive policy organization, The Alliance for Business Leadership. Jeff also serves on the boards of the New England Venture Capital Association and EdX, the massively open online course provider created through a joint venture between Harvard and MIT.
Jeff holds a BA in Computer Science from Harvard University where he graduated magna cum laude and an MBA from Harvard Business School where he was a Baker Scholar and a Ford Scholar.
Frances X. Frei
UPS Foundation Professor of Service Management
Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in strategy, operations and culture. She regularly advises senior executives embarking on large-scale change initiatives and organizational transformation, including embracing diversity and inclusion as a lever for significantly improving performance.
A global thought leader on leadership and strategy, Frances is widely recognized for her dynamic teaching style and breakthrough courses optimized for rapid, lasting impact. She developed one of the most popular classes at HBS, which explores business models that reliably delight customers. She also led the design and launch of HBS’s innovative FIELD curriculum built around learning experiences that are experiential and immersive.
While at HBS, Frances has held extensive leadership roles including Senior Associate Dean for faculty development and recruiting, for executive education, and faculty chair for the MBA required curriculum. Within each of these roles, Frances led significant change efforts. Highlights including addressing the gender gap in satisfaction and performance for students and faculty and broadening the reach of executive education to incorporate the evolving needs of executives and their organizations. This includes enhancing our off-campus program as well as using our state-of-the art HBX studio on campus.
In 2017, Frances was tapped to be Uber's first Senior Vice President of Leadership and Strategy with a mandate to help the company navigate its very public crisis in leadership and culture. In her ongoing work with Uber, she has focused on giving thousands of employees the tools to excel in a context of hyper-growth, strategic change, and an evolution in cultural values.
Her firsthand experience in Silicon Valley gave her a new lens on the urgent topic of trust, and in May 2018, Frances delivered a widely-viewed TED talk on ‘How to build (and rebuild) trust.’ This powerful framework delivers a crash course on stakeholder trust: how to build it, maintain it and restore it when lost.
Frances is the best-selling author of Uncommon Service: How to Win by Putting Customers at the Core of Your Business. She and her co-author Anne Morriss published their second book, Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, in June 2020.
She holds a Ph.D. in Operations and Information Management from the Wharton School at the University of Pennsylvania.
Hise Gibson, DBA
Colonel, United States Army
Academy Professor, United States Military Academy at West Point
Dr. Hise O. Gibson is a Colonel in the United States Army and has served on active duty for over 20 years. As a Master-rated Army Aviator, he led Blackhawk flight platoons/companies and commanded teams across Korea, Germany, Afghanistan, and Iraq. He is the recipient of the Bronze Star Medal for service in Afghanistan and Iraq.
Colonel Gibson’s previous assignments include serving as Company Commander in Germany and Iraq; Executive Officer (Chief of Staff) and Battalion Operations Officer (COO) in Germany and Afghanistan where he was second-in-command of a 750-Solider organization with a fleet of 50 helicopters; and Battalion Commander (CEO) of a 650- person/35-aircraft unit in the 82nd Airborne Division, Fort Bragg, NC.
Colonel Gibson serves as Academy Professor of Systems Engineering (tenured) at the United States Military Academy at West Point. He also currently serves as a Military Fellow at the MIT Lincoln Laboratory and most recently as a Visiting Scholar at the Harvard Business School. Earlier in his career, he taught mathematics at West Point.
Colonel Gibson’s expertise is at the intersection of operational effectiveness and human capital development. He has consulted to companies ranging from midsize and large transportation and distribution organizations, retailers, finance, energy, and tech-startups on how to maximize the intersection of technology, people and processes.
Colonel Gibson serves as Class President of his West Point Class, and graduated with a B.S. in Operations Research from West Point. He received a M.S. in Operations Research from the Naval Postgraduate School, a Masters in Operational Arts and Science from Air Command and Staff College, and a Doctorate from the Harvard Business School in Technology and Operations Management.
Lane A. Glenn, PhD
President - Northern Essex Community College
Dr. Lane A. Glenn is President of Northern Essex Community College (NECC), with campuses in Haverhill and Lawrence, Massachusetts.
Dr. Glenn is focused on student success and is passionate about finding ways to help students achieve their educational goals, especially students who are underprepared for college. In addition, he is a strong advocate for colleges and universities as engines of economic and workforce development—particularly in Massachusetts Gateway Cities.
As a researcher, author and consultant, Dr. Glenn has also helped advance community colleges through his involvement on numerous regional and national boards. He is the chairman of the Massachusetts Department of Higher Education’s Task Force on Statewide Assessment; was appointed to the STEM Advisory Council by the Massachusetts governor; and chairs the International Advisory Board of the Chair Academy, an organization that provides leadership development programs for college and university leaders around the world.
Dr. Glenn has been described as “optimistic thought leader” who actively promotes the community college mission in a number of publications, on social media, and through his blog, “Running the Campus.” In 2018, he was named the “Pacesetter of the Year” by the National Council for Marketing and Public Relations for his Higher Education advocacy efforts.
He holds a PhD in Theater from Michigan State University, a master’s degree in Speech from Oklahoma State University, and a bachelor’s in English from Northeastern State University. He is proud to say he started his education at Rose State College, a community college in Midwest City, Oklahoma.
U.S. Congresswoman, Massachusetts 3rd District
Lori Trahan was born and raised in a working-class family in Lowell, Massachusetts. Her father was a union ironworker and her mother was a domestic worker who juggled various part time jobs while raising four girls. The first in her family to graduate from college, Lori earned a scholarship to play Division 1 volleyball at Georgetown University. She joined the staff of former Congressman Marty Meehan as a scheduler, eventually working her way up to Chief of Staff. Following her public service, Lori began working in the private sector as the only female executive at a tech company before moving on to co-found a woman owned and operated consulting firm, Concire, where she advised various companies on business strategy, how to create the conditions for employees – especially women - to thrive. She and her husband, Dave, currently reside in Westford, MA and are raising two young girls, Grace and Caroline, while keeping tabs on their three grown stepsons, Thomas, Dean, and Christian.
As a member of the House Education and Labor and House Armed Services Committees, Lori is focused on fighting for working families on issues such as affordable health care, quality public education, workforce development, the environment, and working to end the pain and suffering of the opioid crisis. Lori is the first PortugueseAmerican woman elected to Congress and is a member of the New Dems and the Congressional Progressive Caucus.
Professor of Management Practice, Richard L. Menschel Faculty Fellow
Mitch Weiss is a Professor of Management Practice in the Entrepreneurial Management unit and the Richard L. Menschel Faculty Fellow at the Harvard Business School. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the world. He also teaches The Entrepreneurial Manager in the first year of the MBA Program. He was a 2015 recipient of the Apgar Award for Innovation in Teaching and a Greenhill Award recipient for 2015-2016. He helped build the Young American Leaders Program at Harvard Business School and is a senior advisor to the Bloomberg Harvard City Leadership Initiative. Mitch's work and the Public Entrepreneurship course has been referenced in The Wall Street Journal, CNBC, Politico, and other outlets. He is the author of the forthcoming We the Possibility from Harvard Business Review Press (2020).
Prior to joining HBS in 2014, Mitch was Chief of Staff and a partner to Boston’s Mayor Thomas Menino. Mitch helped shape New Urban Mechanics, Boston’s municipal innovation strategy, and make it a model for peer-produced government and change. He also championed Boston’s Innovation District as a regional platform for entrepreneurship and growth.
Mitch contributed to Boston’s educational reform agenda, including its District-Charter compact. He led speechwriting for the Mayor’s Inaugural and State of the City addresses. In April 2013, he guided the Mayor’s Office response to the Marathon Bombings and played a key role in starting One Fund Boston.
Mitch has presented on government innovation at 10 Downing Street and the World Bank. He was recognized by the Boston Business Journal as one of Boston’s “Top 40 under 40” and by the Greater Boston Chamber of Commerce as one of Boston’s “Ten Outstanding Young Leaders.”
From 2006 to 2009, Mitch was the first Executive Director of the Tobin Project, a catalyst for transformative research in the social sciences. Prior to his roles in the public and social sectors, Mitch worked at Merrill Lynch & Co. where he focused primarily on mergers and acquisitions for many well-recognized food companies.
Mitch holds an A.B. with Honors in Economics from Harvard University and a Master in Business Administration from Harvard Business School, where he was a George Baker Scholar.