
Our Leadership Team

Pam Hallagan
Co-Founder
& Executive Director
Pam Hallagan is the Co-Founder and Executive Director of LEADS, where she partners with local leaders to build more equitable, resilient, and thriving communities. Through a world-class curriculum and a community-centered approach, LEADS strengthens leadership capacity and connection, amplifying the impact of individuals, organizations, and regions across Massachusetts. With more than 25 years of experience in management consulting and executive leadership development, Pam is passionate about designing leadership programs that are both strategically grounded and deeply human. Before founding LEADS, she served as Director of Custom Programs at Harvard Business School, collaborating with CEOs, leadership teams, and faculty to deliver transformative learning experiences across industries and sectors. LEADS allows her to bring that same level of excellence to civic and community leadership—working alongside leaders driving change in the Commonwealth’s gateway cities. Pam serves on the Northeast Regional Board of the Anti-Defamation League and the Leadership Council of Temple Beth Elohim, and mentors through Partakers’ College Behind Bars program. She holds a B.A. from Dartmouth College, an Ed.M. from the Harvard Graduate School of Education, and an M.B.A. from Harvard Business School. Pam resides in Massachusetts and is the proud mother of four grown children.
pam.hallagan@leadsma.org
781-883-6772

Derek Mitchell
Co-Founder
& President
Derek brings a cross-sectoral perspective and a Gateway City focus to the development and implementation of LEADS programming. Having lived, worked, and started his family in Lowell, and served as the founding Executive Director of the Lawrence Partnership in Lawrence for over six years, Derek is deeply committed to the unique assets and opportunities that Gateway Cities provide for innovation, upward mobility, and community building. His diverse career, ranging from working with refugee families and high-risk youth to real estate investment and local politics, has instilled in him a passion for collaboration, which he believes is the key to getting things done. Helping to build and scale the LEADS program has provided Derek with an ideal platform to apply his skills and passions. He lives in West Newbury, Massachusetts, with his wife, two daughters, and a variety of farm animals.
dmitchell@leadsma.org
978-804-6989

Jack Fell
Operations
Manager
Jack Fell is the Operations Manager at LEADS Massachusetts, where he supports the organization's mission to drive system-wide change through cross-sector collaboration. He brings a background in political science, communications, organizational management, and community engagement, with a commitment to fostering regional collaboration across Massachusetts—particularly in Gateway Cities and addressing their challenges in housing, workforce development, mental health, and civic engagement. Before joining LEADS, Jack served as Communications Director at UFCW Local 1445, managing all aspects of the union’s communications strategy with a focus on strategic outreach and member engagement initiatives. His expertise in communication, project management, and community building helped enhance transparency and strengthen relationships between leadership and members. A Massachusetts native, Jack was born and raised in Concord and now lives in Somerville. He holds a BA in Political Science and European Studies from Hobart and William Smith Colleges, where he was recognized for his academic achievements and leadership as captain of the men's soccer team. He also co-founded and manages Rovers Football Club, a men’s league soccer team based in Somerville, MA. Jack is passionate about soccer as a tool for community building, enjoys hiking and the outdoors, and values time spent with loved ones.
jack.fell@leadsma.org
978-831-2940

Colleen Dawicki (she/her)
South Coast
Lead
Colleen Dawicki brings fifteen years of experience working across Gateway Cities and New England and advancing cross-sector collaborations to her work supporting LEADS in the SouthCoast. Through the end of 2025, Colleen is a member of the Boston Fed's Working Places team. There she led the Working Cities Challenge, a multi-year grant program for leaders collaborating to build more inclusive local economies in smaller cities, in both Massachusetts and Connecticut, as well as other initiatives to strengthen civic infrastructure and learning in smaller cities. Colleen’s community leadership includes serving as an elected member of the New Bedford School Committee from 2018-2025 and co-founding ELECT SouthCoast, an organization that works to increase the representation of women in elected and appointed office in the region. She holds a Master of Public Policy degree from UMass Dartmouth and a B.A. in Public and Private Sector Organizations from Brown University. Colleen and her husband are raising their two boys in New Bedford and take advantage of every opportunity get outdoors and on the water along the shores of Buzzards Bay.
colleen.dawicki@leadsma.org
508-733-0085
LEADS Board of Directors

Jeff Bussgang
LEADS Co-Founder and Chairman
Senior Lecturer, Harvard Business School
General Partner, Flybridge Capital Partners
Jeffrey J. Bussgang is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School (HBS) and Co-Founder and General Partner at Flybridge Capital Partners, an early-stage venture capital firm with offices in Boston and New York City. Flybridge manages over $1 billion across six seed funds and nine network funds, with "unicorn" portfolio companies including BitSight, Bowery, Chief, FalconX, Habi, MadeiraMadeira, and MongoDB. Jeff specializes in studying lean startups and addressing strategy and management challenges for founders. At HBS, Jeff teaches MBA courses on entrepreneurship and lean startups, including Launching Technology Ventures, Venture Capital Journey, and Scaling Minority Businesses. He has authored two acclaimed books: *Entering StartUpLand*, a guide for startup joiners, and *Mastering the VC Game*, which offers entrepreneurs an insider’s guide to venture capital and company-building. Both books have been praised by the *Wall Street Journal*, *BusinessWeek*, *TechCrunch*, and *The Financial Times* as essential reading for entrepreneurs. Jeff is deeply involved in his community, serving as board chair and co-founder of Hack.Diversity, a talent development program for Black and Latinx technologists, as well as a board member at the educational non-profit Facing History and Ourselves. He is also the co-founder and board chair of LEADS, an economic and leadership development program for diverse leaders in Gateway Cities. Jeff holds a BA in Computer Science from Harvard University and an MBA from Harvard Business School.

Socrates De La Cruz
Founder and CEO
De La Cruz Law
De La Cruz Properties
From a modest upbringing in Lawrence, MA, Socrates De La Cruz has become one of the Merrimack Valley’s most influential business, civic, and evangelical leaders. He is the founder and CEO of De La Cruz Law, a criminal defense and personal injury firm, and De La Cruz Properties, a real estate investment, holding, and management firm that maintains one of the largest residential portfolios in Lawrence. Previously, he served as a trial attorney for McBride and Associates and as an Assistant District Attorney in Essex County. Socrates uses his personal experiences and successes to inspire others and give back to his community. He founded and runs Socratic Inc., a non-profit offering motivational speaking and scholarships to Merrimack Valley youth. He also serves as Vice Chair of the Lawrence Partnership and sits on the boards of the Greater Lawrence Family Health Center and the Greater Lawrence Community Action Council. Additionally, Socrates is a founding Board Member of LEADS. Socrates earned his JD from Suffolk University Law School in 1998 after receiving his BA from Holy Cross, where he was a Division 1 basketball player. He attributes many of his early opportunities to his relationship with the Lawrence Boys and Girls Club, for which he was honored as the National Youth of the Year in 1991, culminating in a visit to the White House where he was recognized by President George H. Bush. In 1999, Socrates was recognized by Oprah Winfrey on *The Oprah Show* for his civic leadership and community contributions. In 2006, he authored a chapter in the *New York Times* bestseller *A Hand to Guide Me* by Denzel Washington, alongside contributors such as Muhammad Ali and President Bill Clinton. In 2012, Socrates was ordained as a minister through the Free Methodist Church USA and currently serves as an Assistant Pastor at the First Spanish Free Methodist Church in Lawrence, the same church his grandmother attended for decades. In addition to preaching and visiting congregants, Socrates is part of the governing body of his local church. He lives with his wife and three daughters in Methuen, MA. When he is not spending time with his family, building his businesses, or giving back to his community, Socrates enjoys golfing and reading.

Jesse Mermell
President & Founder
deWit Impact Group
Jesse Mermell, President and Founder of deWit Impact Group, is a leading progressive voice with over twenty years of experience fighting for equity and social justice. She has been on the front lines of successful campaigns for equal pay, paid family and medical leave, increases in the minimum wage, and reproductive health care in Massachusetts and nationally. Her extensive background in communications strategy and implementation for progressive causes includes roles such as leading the Alliance for Business Leadership, a Boston-based socially responsible business organization; serving as Communications Director for Governor Deval Patrick; and heading communications and government affairs for Planned Parenthood League of Massachusetts. Mermell is also the former State Director of the Massachusetts Association for the Blind and Visually Impaired, and has held positions as the Executive Director of FairTest and the Massachusetts Women’s Political Caucus. For over a decade, she has been featured as a political analyst on NECN and WGBH. In addition to her professional achievements, Mermell is an active community member. In 2020, she was a Democratic candidate for Congress in Massachusetts' 4th Congressional District. She was also elected to the Brookline Board of Selectmen in 2007, serving until 2013. Upon her election, she became the youngest Selectman in Brookline's history and helped create the first female majority on the Board since the town’s founding in 1705.

Robert F. Rivers
CEO and Chair of the Board
Eastern Bankshares, Inc.
Eastern Bank
Bob Rivers is Executive Chair and Chair of the Board of Directors of Eastern Bankshares, Inc. and Eastern Bank, Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts, with roughly $25 billion in assets and approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut . A 40-year community banker who started his career as a teller at Randolph Savings Bank, he is a graduate of Stonehill College. Bob is involved extensively in the community, serving as Chair of The Dimock Center and on the Board of Directors of the Greater Boston Chamber of Commerce, The Lowell Plan, and The New England Council. He also is a member of the Board of Trustees of Stonehill College, the Advisory Boards of the JFK Library Foundation, Lawrence Partnership and UTEC, as well as the Boston Women’s Workforce Council and The Boston Club, in addition to providing support and guidance to numerous other non-profit organizations. In addition, he is a Co-Chair of the Massachusetts Business Coalition for Early Childhood Education, comprised of more than 100 Massachusetts companies and business associations focused on raising awareness about the need for a more robust and sustainable network of early childcare and education. A co-founder of Eastern’s innovation hub, Eastern Labs, which has pioneered new products with fintech’s and advanced digital banking services, Bob also serves on the Advisory Board of the Mass FinTech Hub. Most recently, he was appointed to the Federal Reserve’s Federal Advisory Council. Bob has been recognized by many organizations for his work in championing diversity and social justice and has been regularly named among the Top 10 “Most Influential People in Boston” by Boston Magazine, and to the Boston Business Journal’s Power 50 list.

Gaby Santana Goldstein
Employer Partnerships Manager
Department of Early Education & Care
Gaby Santana Goldstein is the Employer Partnerships Manager at the Department of Early Education and Care where she leads activities essential to developing an effective collaboration with private sector employers around improvements to services available to working families. She previously served as the Deputy Undersecretary of Economic Development as well as the Chief Revenue Officer at the women's telehealth startup, Hey Jane. With over a decade in business development roles at leading tech companies like Meta and Wayfair, Gaby combines her expertise with a passion for making a positive impact in her community. She is a graduate of Vanderbilt University and Harvard Business School, originally from the Dominican Republic, raised in New York City, now raising her family in Boston, which she proudly calls home.

Julieann M. Thurlow
President and CEO
Reading Cooperative Bank
Julieann M. Thurlow is the President and Chief Executive Officer of Reading Cooperative Bank, where she is responsible for the strategic leadership and stewardship of the $750 million mutual bank, founded in 1886 in Reading, MA. Julieann currently serves as Chair-Elect of the American Bankers Association (ABA). She is the immediate Past Chair of ABA’s Core Platforms Council and a member of both the Government Relations Administrative Committee and the Membership Council. She is a founding member of Alloy Labs, a consortium of banks formed nationally to innovate within the banking space, and is a Director of Atlantic Community Bankers Bank (ACBB). Locally, Julieann serves on the MA Fintech Hub and is a Board and Executive Committee member of the Lawrence Partnership, the Massachusetts Taxpayer Foundation, and the Greater Lawrence Community Health Center. American Banker Magazine has repeatedly named Julieann among its Top 25 Women to Watch in Banking, and the Commonwealth Institute has included Reading Cooperative Bank on its list of the Top 100 Women-Led Businesses for the past six consecutive years. Julieann holds an MBA from the Charles F. Dolan School of Business at Fairfield University. She has also completed advanced studies at the Stonier Graduate School of Banking, Harvard Business School’s Division of Continuing Education, and the CEO Leadership Lab at Wharton’s Aresty Institute for Executive Education. She is a proud member of the first cohort of LEADS, MA (Leaders Engaged and Activated to Drive Systemwide Change), a cross-sectoral leadership program focused on innovation, civic engagement, and social responsibility.



